Free Diagnosis
The web diagnosis starts with the symptom, then asks for simple comparison points like plan speed, near-router speed, problem-room speed, device behavior, and latency.
Best for homes where every room and multiple devices feel slow.
Best for bedrooms, offices, garages, or one side of the home.
Best for ping spikes, rubber-banding, or lag when others stream.
Best for Zoom, Teams, Meet, or work laptop problems.
Best for TV apps, set-top boxes, and rooms far from the router.
Best for random dropouts, reconnect loops, and unstable rooms.
Best for cameras, doorbells, plugs, bulbs, and sensors.
Best when you are comparing placement, mesh, wired AP, or MoCA.
Helpful to have, but not required
These details make the result more accurate if you have them. If you do not know one, skip it and keep going.