Streaming device
Record the TV, streaming stick, console, computer, or phone that buffers.
Free Diagnosis
We'll check whether buffering is coverage, device-specific, band steering, or a weak upstream connection.
Measurement Plan
Check whether buffering follows the room, the streaming device, or band steering.
Record the TV, streaming stick, console, computer, or phone that buffers.
Run one speed test close to the router using the same device you will use for the room test.
Run the same speed test where the symptom happens.
Check whether the issue follows one device, one room, or multiple devices.
Check whether the affected device needs 2.4 GHz and whether your router uses one combined Wi-Fi name.
Note whether the router is open and central or hidden in a corner, cabinet, closet, basement, floor, garage, or behind a TV.
Retest the same streaming app in the same room after one placement, band, or device change.
Streaming buffers