Plan speed
Write down the download speed your ISP plan advertises.
Free Diagnosis
We'll check whether the issue is your ISP/modem/router side or the Wi-Fi itself.
Measurement Plan
Prove whether speed is weak before Wi-Fi coverage becomes the main suspect.
Write down the download speed your ISP plan advertises.
Run one speed test close to the router using the same device you will use for the room test.
If possible, plug a laptop into the router or gateway and run one speed test.
Check whether the issue follows one device, one room, or multiple devices.
If near-router and wired results are both weak, gather times and screenshots before calling ISP support.
Slow everywhere
Example: 300, 500, 1000